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Books of Interest
Emotions Revealed by
Call Number: STACKS BF591 .E35 2007
Publication Date: 2007-03-20
In Emotions Revealed, Ekman distills decades of research into a practical, mind-opening, and life-changing guide to reading the emotions of those around us.
Just Listen by
Call Number: STACKS HF5718 .G68 2010
Publication Date: 2009-09-15
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
Human Relations for Career and Personal Success by
Call Number: STACKS HF5386 .D768 2008
Publication Date: 2006-12-23
The purpose of this book is to show you how you can become more effective in your work and personal life through developing your human relations skills.
Difficult Conversations by
Call Number: STACKS BF637.C45 S78 2000
Publication Date: 2000-04-01
Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a proven step-by-step approach for how to have your toughest conversations with less stress and more success. It shows you how to prepare yourself; how to start the conversation without defensiveness; and how to keep it constructive and focused regardless of how the other person responds.